Sign in/inspection
To protect your rights and interests, please pay attention to the following links when receiving goods:
1. Check the product name, payable amount, product quantity, delivery list and invoice (if any) with the delivery personnel before payment when signing for receipt
2. Please call 15250018006 or 13771921540 to solve the problem of product damage, product error, product shortage, product quality and other factors that affect the sign in
3. In order to protect your rights and interests, it is recommended that you do not entrust others to sign for you; If the product is signed for by others but not accepted in the presence of the delivery personnel, all problems arising shall be borne by themselves
If you find that the product has quality problems within 3 days after receiving the product, please contact the customer service.
Rework/return and replacement
To protect your rights and interests, please pay attention to the following links when receiving goods:
1. Check the product name, payable amount, product quantity, delivery list and invoice (if any) with the delivery personnel before payment when signing for receipt
2. Please call 15250018006 or 13771921540 to solve the problem of product damage, product error, product shortage, product quality and other factors that affect the sign in
3. In order to protect your rights and interests, it is recommended that you do not entrust others to sign for you; If the product is signed for by others but not accepted in the presence of the delivery personnel, all problems arising shall be borne by themselves
If you find that the product has quality problems within 3 days after receiving the product, please contact the customer service.
Rework/return and replacement
If you find that the product has quality problems within 3 days after receiving the product, please contact the customer service.
Customer service hotline: 13,771,921,540; 15250018006 Email： qhyft@163.com
Haichuang 3D Technology (Suzhou) Co., Ltd. agrees to return or replace goods
1.The products produced by the Company strictly comply with the quality standards of the People's Republic of China; If the quality problem is verified to be caused by our company, we will return the product or re produce it for you
2.2. If it is necessary to handle the return or re production, the company can handle the situation that the company does not handle the return or replacement within 3 days from the date of delivery (subject to the actual date of receipt), which is not caused by the company, including:
1. Damping and discoloration after product signing
2. Insufficient returned products
3.Other problems caused by users
Refund Instructions
1. Refund rules: after the company agrees to refund, the refund will be returned to the original payment bank account/Alipay
2. Refund cycle: The refund will be remitted to the bank account you provided within 20 working days
The company attaches great importance to customer feedback on products and services, and has established an all-round customer communication channel. Our customer service team is composed of a team of energetic engineers, who have professional technical knowledge and good professional quality to provide you with quality services such as product consultation, information feedback, complaints and suggestions. If you have any complaints or suggestions about our experience or service, you can directly communicate with us by phone or email, and we will finish the process within 24 hours and give you a reply. National customer service hotline: 15250018006 13771921540 Working hours: 8:30-17:00 Email: qhyft@163.com